Northwood BankSupport & help
Support & help
Docs, contact, system status, security advisories. The Trust Report below is pre-published so procurement teams can pull it without a sales call.
Trust reportpre-published · refresh quarterly
| Document | Kind | Updated | Download |
|---|---|---|---|
| SOC 2 Type II | attestation | 15 Apr 2026 | |
| ISO 27001 | attestation | 02 Mar 2026 | |
| ISO 27701 | attestation | 02 Mar 2026 | |
| GDPR DPA template | legal | 01 Mar 2026 | |
| Security questionnaire (pre-filled SIG, CAIQ, VSA) | questionnaire | 14 May 2026 | |
| Pentest report · Q4 2025 | security | 10 Jan 2026 | |
| Incident response runbook | security | 18 Apr 2026 | |
| Sub-processor list | legal | 01 May 2026 | |
| Vendor risk profile | legal | 29 Mar 2026 |
Security advisorieslast 12 months · all severities
| Advisory | Date | Severity | Summary |
|---|---|---|---|
| RF-SA-2026-003 | 14 May 2026 | medium | audit-sdk · py · pre-1.1.4 missing PII pattern for E.164 phone |
| RF-SA-2026-002 | 02 Apr 2026 | low | Console UI · session timeout regression (no data impact) |
| RF-SA-2026-001 | 18 Feb 2026 | high | audit-verifier 1.4.0 · Merkle proof verification edge case |